How To: Setup a Mail account in MacOS

Note: the instructions below are for manual setup. For fast setup instructions using configuration profiles click here.

 

In this knowledgebase article we will assist you with adding and configuring a new email account in Apple Mail on MacOS.

Step 1:

  • Click Mail on the menu bar.
  • Select Add Account.
  • Select the radio button next to "Add Other Mail Account" and click "Continue".

 

Step 2:

Fill in your email credentials:

  • Full Name: The name displayed to the email recipient.
  • Email Address: Enter your full email address (for example only: email@yourdomain.com).
  • Password: Account password as supplied.

Important: if you are unsure of your password do not keep trying different passwords, this will casue your account to be temporarily blocked. Please contact support to request a password reset).

Click "Create" to continue.

 

Step 3:

Your incoming mail server details:

  • Account Type: Select "IMAP".
  • Mail Server: Enter "mail.lightdrive.com.au".
    User Name: Enter your full email address (for example only: "email@yourdomain.com").
  • Password: Account password as supplied.

Important: if you are unsure of your password do not keep trying different passwords, this will casue your account to be temporarily blocked. Please contact support to request a password reset).

Click "Next" to continue.

Important: You may get another warning message about Apple Mail not being able to verify the identity of the server you are attempting to connect to. Simply click Connect to continue.

 

Step 4:

Provide additional information about the incoming mail server:

  • Path Prefix: Leave this field blank.
  • Port: 993 and SSL and "Use SSL" selected (if you are unable to connect using SSL, use port 143).
  • Authentication: Password.

Click "Next" to continue.

 

Step 5:

Your outgoing mail server details:

  • SMTP Server: Enter "mail.lightdrive.com.au".
  • User Name: Enter your full email address (for example only: "email@yourdomain.com").
  • Password: Account password as supplied.

Important: if you are unsure of your password do not keep trying different passwords, this will casue your account to be temporarily blocked. Please contact support to request a password reset).

Click "Create" to continue.

 

Step 6:

  • Port: 465 and "Use SSL" selected (if you are unable to connect using SSL, use port 587).
  • Authentication: Password.

Click "Create" to continue.

 

You have now completed setting up your email account on your Apple Mail.

If you need further assistance please contact support.

 

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